Kp99 General Questions & Answers —
Everything in One Place

No, each person is allowed only one kp99 account. Attempting to open multiple accounts may result in all accounts being suspended and any winnings being forfeited. Please provide accurate information during registration — this is also important for the security of your account.

Yes, users must be at least 18 years old to register on kp99. This is part of our Responsible Gaming policy. Proof of identity or a National ID may be required for age verification. Accounts for users under 18 will not be approved.

on the login page Click the "Forgot Password?" link. Enter your registered mobile number and you'll receive an OTP via SMS. Verify with the OTP and set a new password. The whole process takes just 2-3 minutes. If you run into any issues, contact us via live chat.

The following payment methods are currently supported on kp99:

• bKash — The most popular & fastest method
• Nagad — A convenient digital payment alternative
• Rocket — Dutch-Bangla Bank Mobile Banking
• Upay — Upay Digital Payment

Deposits are credited instantly regardless of the method used. For more details, Deposit page See details.

The minimum deposit on kp99 is just BDT 200. You can start playing and claim your welcome bonus with that amount. The maximum deposit limit varies by payment method — for more details, On the deposit page is provided.

Deposits made via bKash, Nagad, Rocket, or Upay are typically credited to your kp99 account within 1–5 minutes. If more than 15 minutes have passed and the amount has already been deducted from your account, please contact support with your transaction number (TrxID).

kp99 does not charge any deposit fees. However, some payment providers (such as bKash) may apply their own transaction charges. Those charges are governed entirely by the payment company's own policies — kp99 has no involvement in them.

The welcome bonus is automatically credited on your first deposit after registration. The bonus amount and terms may vary based on current promotions. To qualify, your first deposit must be made within 7 days of registration.

kp99 offers a daily cashback on your gaming activity. The cashback rate depends on your VIP Level — the higher your level, the more cashback you earn. Cashback is automatically credited to your account at midnight every day.

Refer a friend to kp99 and you both get a bonus. Copy your referral link from your profile and share it with your friend. Once they register using that link and make their first deposit, the bonus is automatically credited to both accounts. The more you refer, the more you earn.

Bonus funds cannot be withdrawn directly — you must first meet a wagering requirement. Typically, you need to wager 5–10 times the bonus amount before withdrawing. Terms vary by bonus, so make sure to read them carefully before claiming.

Steps to withdraw:

• Kp99 Account Login .
• Go to the "Withdraw" option.
• Enter your payment method (bKash/Nagad/Rocket) and the amount.
• Verify your mobile number and submit the request.
• Funds are usually received within 15–30 minutes.

The minimum withdrawal on kp99 is BDT 300. The maximum withdrawal limit depends on your account verification level and VIP tier. Standard accounts have a daily limit of up to BDT 50,000, while VIP members enjoy a significantly higher limit.

Before your first withdrawal, you may need to complete account verification (KYC) by uploading a photo of your National ID (NID) or passport. Once verified, all future withdrawals will be faster and hassle-free. This process is in place for your security.

kp99 has an extensive game collection:

• Slots: Thousands of slot games — from classic to Megaways.
• Live Casino: Baccarat, roulette, and blackjack with real dealers.
• Sports Betting: 30+ sports including cricket, football, and badminton.
• Fishing Games: A fun-filled fishing games category.
• Crash Games: Popular crash games including Aviator.

All Games In the game lobby you will receive.

Yes, most slots and casino games can be played for free in demo mode, letting you learn the rules and features without spending real money. However, Live Casino and Sports Betting do not have a demo mode — a deposit is required to play those.

Absolutely. kp99 is fully mobile-friendly. You can play directly from your browser on both Android and iOS — no app download required. on the platform page Learn more.

No. kp99 never sells or shares your personal information with third parties. Our Privacy Policy to learn how your information is kept secure. Exceptions may apply where required by law.

If you notice any suspicious activity on your account — such as unrecognized logins or transactions — change your password immediately and contact support via Live Chat. Acting quickly can prevent further damage. Never share your password with anyone.